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Privacy policy

Your privacy is very important to us. This policy explains how we collect, use, and protect your personal data gathered during your navigation on our website www.ltcstudio.art.

At LTC Studio, we guarantee our compliance with the current regulations in Spain regarding personal data protection, as reflected in:

  • Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y de Garantía de Derechos Digitales (LOPDGDD). 

  • Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo de 27 de abril de 2016 relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (RGPD).

The use of this website entails and implies the acceptance of this Privacy policy, as well as the rest of the Terms and conditions published on our website.

Identity of the data controller

Principles applied in data processing

At LTC Studio, we commit to applying the following principles in the processing of your personal data:

  • We will always request your consent for the processing of your data, whether for one or several purposes that we will specify by duly and previously informing you with absolute transparency.
  • We will request and collect your data only for specific, explicit, and legitimate purposes.
  • We will limit data collection to what is strictly necessary for the specified purpose(s).
  • We will protect your data with appropriate security measures. We will treat your data with confidentiality and integrity at all times.
  • We will store your data for a limited period, strictly the time necessary for the purpose(s) of the processing.

Collection and use of personal data

To browse our website, we do not require any data from you.

However, on some occasions, we will need to collect some of your personal data, such as your full name, postal address, email address, phone number, and payment details. We commit to using them solely for these purposes:

  • Processing and managing orders and shipments. 
  • Managing returns.
  • Sending commercial communications (only if you give us your consent).
  • Improving your experience on our website.

We will retain your personal data only for the time necessary to fulfill the purposes for which it was collected, as well as to comply with our legal and tax obligations (for example, billing data will be retained for the legally established periods). Once the purpose or legal term ends, your data will be securely deleted.

Our services are not directed at individuals under 18 years of age. If we detect that we have collected personal data from under-aged individuals without the verifiable consent of their parents or legal guardians, we will delete such information as soon as possible.

Legal basis for data processing

The processing of your data is based on:

  • The conclusion of a sale or service: We need your data to fulfill the purchase contract (for example, to send your order). 
  • Your express consent: For activities such as sending our newsletter or commercial communications. We will always ask for your permission beforehand. 
  • A legitimate interest: When there is a justifiable reason for the processing that does not violate your rights. 
  • A legal obligation: If a law requires us to process certain data.

User rights

You have rights regarding your personal data:

  • Right of access: To know what data we hold about you.
  • Right to rectification: To correct inaccurate or incomplete data.
  • Right to erasure (right to be forgotten): To request that your data be deleted. 
  • Right to restriction of processing: To restrict how we use your data. 
  • Right to data portability: To receive your data in a structured format. 
  • Right to object: To oppose the processing of your data for certain purposes. 

Para ejercer cualquiera de estos derechos, ponte en contacto con nosotros a través de nuestro formulario de contacto o envíanos un correo electrónico a ltcstudio.art@gmail.com. Encontrarás el enlace al formulario de contacto en el pie de esta página. Nos aseguraremos de que el proceso sea sencillo.

The exercise of these rights does not, however, include data that we are obliged to retain for administrative, legal, or security purposes.

Finally, you have the right to effective judicial protection and to file a complaint with the Spanish Data Protection Agency if you believe that our processing of your data does not comply with current regulations.

Disclosure of data to third parties

We will only disclose your data to companies related to the provision of our services (for example, payment platforms or shipping services). We ensure that these providers comply with data protection regulations and, when necessary, we will sign the corresponding Data Processing Agreements (DPAs) to guarantee the security and confidentiality of your information. We will not distribute your data to third parties for commercial purposes without your express consent.

Security of personal data

Nothing is more important to us than protecting what is important to you. Therefore, we have taken all precautions we consider necessary and reasonable to protect your data.

We only work with highly trusted providers who comply with industry best practices to prevent the loss, misuse, unauthorized access, disclosure, alteration, or destruction of your data.

Some of our service providers may be located outside the European Economic Area (EEA). In these cases, we will ensure that any transfer of personal data is carried out under the adequate safeguards required by the GDPR, such as the signing of Standard Contractual Clauses approved by the European Commission or the existence of adequacy decisions.

Changes to the Privacy policy

As is customary, we reserve the right to modify this Privacy policy to adapt it to legislative and jurisprudential changes, as well as industry practices. This Privacy policy will remain in effect until it is modified or replaced by another and duly published on our website.